Legals

Privacy Policy

At VRaeeseyewear, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and store your data when you visit our website or purchase our products.

  • We collect information such as your name, email, address, and order details to process orders and provide customer support.
  • Your data is used only for fulfilling orders, improving our services, and sending relevant updates if you’ve signed up to our mailing list.
  • Your information stays with us. It is used exclusively to provide our services.

Cookies and Tracking

  • Our website uses cookies and similar technologies to enhance your browsing experience and understand how our site is used.
  • Cookies help us remember your preferences, analyse site traffic, and personalise content.
  • You can manage or disable cookies in your browser settings, but some features of the site may not function properly if cookies are turned off.

Third-Party Services

  • We may use third-party services (e.g., payment processors, email platforms) to fulfil orders or send communications. These providers only use your data to perform services on our behalf and are required to keep it secure.

Data Retention and Security

  • Personal data is stored securely and only for as long as necessary to fulfil orders, provide support, or comply with legal obligations.
  • We implement appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, or loss.

Your Rights

  • You can also unsubscribe from marketing communications at any time by clicking the link in our emails.

Changes to this Policy

  • We may update this policy from time to time. The latest version will always be available on our website.

Contact

If you have any questions or concerns about your data or this privacy policy, please contact us at info@vraeeseyewear.com

Terms and Conditions

  • All products are subject to availability and we reserve the right to refuse orders.

 

  • Prices are displayed in GBP (£) and include applicable taxes.

 

  • Returns are not accepted for hygiene reasons, except for faulty items. Please contact us within 14 days. Items must be in their original packaging with all labels intact.

 

  • Orders must be placed through our official website. Any purchases from third-party websites or social media channels are not covered by our policies.

 

  • Delivery times: Standard UK shipping 3–5 working days, Express 1–2 working days. International shipping may vary. Processing times are included in these estimates.

 

  • Payment must be completed at the time of purchase. We accept payment via [insert payment methods, e.g., Visa, Mastercard, PayPal].

 

  • All prices and offers are subject to change without notice.

 

  • All transactions are handled in accordance with UK regulations.

 

  • While we aim for smooth delivery, delays or issues may sometimes occur due to postal services, customs, or unforeseen events. If your parcel is lost or delayed, please contact our customer care team and we’ll assist you in tracking or resolving your order

 

  • Intellectual Property: All content on this website, including text, images, logos, and designs, is protected by copyright and may not be reproduced without permission.